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Hybris Marketing - Social Media Integration - Is tag logic influenced by empty table SOCIALDATA?

Sep 28, 2017 at 10:22 AM

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Hi All,

we have a problem with SAP HANA Text Analysis. The posts are not enriched with tags from the content of the facebook or twitter posts.

In our case it is just send the search term as a tag but we it would be nice if for example in a post appears the word credit card that this work is delivered as a tag to the app sentiment engagement as we would like to assign interests to them.

I just checked table SOCIALDATA. The table is empty. Can this be the problem? What is the table used for?

In the customizing the following 3 customizing steps are maintained:

There exists an Index in referencing to the first customizing step. This index exists in the HANA Database:

We think for this reason our set up should be correct.

What else we can do to change this behaviour.

Thank you

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1 Answer

Keshav Harake Sep 28, 2017 at 08:44 PM
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Can you please go through the link .. hope this will be similar issue

https://answers.sap.com/questions/263216/sap-data-services-for-social-media-load-from-twitt.html

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