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Former Member

Issue in ME23N screen as item details screen gets collapsed.

We are facing an issue in ME22N / ME23N transactions - Every time we change order number (switch to another PO) in display or change mode (ME22N/ME23N) with in transaction, the field "item details" closes and has to be reopened. Mainly this is happening if the previously opened PO is with item details tab ‘Confirmation’, ‘PO history’, ‘Delivery’ (where the item detail screen display is bit big). Recently the system was upgraded to EHP8 and users says that in EHP7 they do not face such issues and is happening after upgrade.

The issue here is even in EHP8 some users does not have problems and some users have. We analyzed from all possible way by checking all user parameters, configuration, personal settings, GUI version etc. being used by both working and non-working users  but nothing helpful found.

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2 Answers

  • Sep 28, 2017 at 08:45 AM

    SAP usually stores how the user last left the screen (after saving) and the user will get it again this way when he opens the transaction the next time.

    Those personalized values are stored in table ESDUS.

    There is no maintenance transaction for this table, would probably even cause more damage as it is rather technical. So you might want to delete his entries with IT tools and let the system rebuild them with his next use of those transactions.

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    • Former Member

      Thank You Jurgen.

      Actually i tried all this option

      - Deleted all data in ESDUS and restarted SAP and ME22N

      - Copied the data from the working example in to ESDUS

      - Contacted SAP for a solution but unfortunately SAP also could not figure it out

      - Tried changing screen resolution etc.

      - Deleted cache , memory etc.

      None of the above worked.

      Regards

      Sandeep.

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    Former Member
    Apr 06 at 01:28 PM

    Issue solved.

    Root cause is the activation of business function OPS_ADVRETURNS_1

    SAP provided Note 2594133 and issue is resolved.

    Thank You

    Sandeep

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