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internet exlorer 7.0 can not display crm portal content

Posted on Nov 06, 2007 at 08:19 AM 46 Views

hi gurus,

we are using crm5.0+ep7.0, we have loaded the portal content (business packages) for crm and crm high tech. the patch level is: 13 level 0 (BBPCRM is 6).

I use portal role channel manager. when we want to display some crm content in portal which runs by explorer 7.0, sap will popup another window and turn into blank with error. the ie error says: object doesn't support this property or method. and the url:http://crmdev.iecsh.com:8000/sap(ZT1PQnhTbWh6Ym01Y0R3M0JqKnQ2R1VRLS10MDlLNjhsU1Z6XzdLTmUqc2RFUjFnLS0=)/bc/bsp/sap/crm_bsp_frame/mainDH.do

while the original window is just continuing displaying the signal: loading.

with ie 6.0, it's ok.

can anyone help me out? thank you very mcuh.

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Nov 13, 2007 at 11:35 AM
    1

    Hi

    My understanding was that IE 7.0 was not supported for CRM 5.0.

    IE 6.0 is supported

    Regards

    Panduranga

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 20, 2007 at 12:28 PM
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    Install SAP GUI Patch 26 and above.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 06, 2007 at 08:28 AM
    0

    i forgot to give some example. menu: partner and account management->partner contacts

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  • author's profile photo YUNUS KALDIRIM
    YUNUS KALDIRIM
    Posted on Nov 13, 2007 at 10:02 AM
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    We are facing the same problem

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 15, 2007 at 06:59 AM
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    Hi

    From my understanding the only resolution is to uninstall IE 7.0 and load IE 6.0, that was what I had to do to get the Webclient to display correctly

    <b>Reward with points if helpful</b>

    Regards

    Panduranga

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 02, 2007 at 02:32 PM
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    sap really can not support this scenario. i have solved the problem by changing the security setting of ie.

    one easy way is to just put the adress into trusted zone and set security level of trusted zone to lowest.

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