DI Error: (-10) Journal entry has no open balance

[Former Member]

Hello everyone, I use CCO when paying A / R Invoices. When I want to pay in USD, the following error message appears:

I searched for possible solutions but no change. Has anyone ever had such anerror and what were the solutions? 

[Former Member]

1) Go to Scenarios/ Export

2) Choose sap.CustomerCheckout in the "Scenario Package Identifier" field and export you scenario

3) Go to Scenarios/ Import

4) Browse for you file in the Scenario Package or Step Zip File Name and press the submit button

[Former Member]

Hello,

I have same issue too. Please need help on how to correct this error in SAP CCO monitor.