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Former Member

Crystal reports crash when connecting to Data base during a refresh


This started happening 3 days ago, when I refresh a report in Crystal from our Sage 50 database I get "Crystal Reports has stopped working"

Problem signature: Problem Event Name:BEX

Application Name:crw32.exe

Application Version:

Application Timestamp:590cf9c1

Fault Module Name:pscore3.dll

Fault Module Version:

Fault Module Timestamp:50c204eb

Exception Offset:000278cd

Exception Code:c000000d

Exception Data:00000000 OS Version:6.3.9600.

Locale ID:1033

Additional Information 1:7147

Additional Information 2:71471ad311ba1417fa1125158dcae40c

Additional Information 3:08d1

Additional Information 4:08d1ea1cbec7866b88ebee4a08aa58fd

I did notice that it doesn't get to the login credential for the connection.

Any thoughts, I can't refresh any report I get the same message and it crashes.


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1 Answer

  • Best Answer
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    Former Member
    Oct 02, 2017 at 02:45 PM

    I corrected the problem.

    I was using a data connection file and changed it to an ODBC connection and all worked fine.

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