AlertConsumerJob

[diego_gabriel]

Hello guys,

I've just realized that our AlertConsumerJob has a running time of ~15 minutes even there are no alerts to be sent.

Any idea what can be the reason for taking so much time to run?

Thanks,

Diego

[Former Member]

Hello Diego,
Worth to capture thread dumps during job run to have an image about what is the call stack behind. 3-4 dumps with 20 seconds would be enough - you'll definitely find the locked method.

Best regards,
Vadym

[former_member186851]

Hello Deigo,

It could be because the Alert Job has been configured to run for every 15 mins. Can you please cross check once.

[diego_gabriel]

Hi Raghuraman,

I think you didn't understand correctly what I mean...

The problem is the duration of the job (15 minutes) and not the schedule time... Actually this job is scheduled to run each 10 minutes.

I have other PI system where this job takes 1 second (or less) to run when the are no alerts to be sent.

Thank you!

Diego

[manoj_khavatkopp]

Would you mind sharing the job log so to check at what point it is taking time (Accessing JMS queue/Segregation/aggregation) ?

[diego_gabriel]

Hello Manoj,

The log does not show much info.

Maybe I can increase the log to check if something else appears

Do you happen to know where and which parameter or property should I change to increase this log?