Error occured during the support package 19 on Netweaver 04.

[former_member191418]

Hi SAP Gurus

We have installed Netweaver 04 as a prerequisite for Duet Server.

We are trying to apply support package 19. while doing so we are

getting the following error:

==========================================================

WARNING 2007-08-30 11:45:58

Existing account smelter.albaw2k.com.bh\SAP_DU1_GlobalAdmin is not a

member of group bmsrv221\SAP_DU1_LocalAdmin. Changing membership of

account.

WARNING 2007-08-30 11:46:01

Unable to add account smelter.albaw2k.com.bh\SAP_DU1_GlobalAdmin to

group bmsrv221\SAP_DU1_LocalAdmin. The specified account name is

already a member of the local group.

INFO 2007-08-30 11:46:01

Account smelter.albaw2k.com.bh\SAP_DU1_GlobalAdmin added to group

bmsrv221\SAP_DU1_LocalAdmin.

WARNING 2007-08-30 11:46:04

Existing account smelter.albaw2k.com.bh\SAPServiceDU1 is not a member

of group BMSRV221\Administrators. Changing membership of account.

WARNING 2007-08-30 11:46:06

Unable to add account smelter.albaw2k.com.bh\SAPServiceDU1 to group

BMSRV221\Administrators. The specified account name is already a member

of the local group.

INFO 2007-08-30 11:46:06

Account smelter.albaw2k.com.bh\SAPServiceDU1 added to group BMSRV221

\Administrators.

ERROR 2007-08-30 11:46:06

FSL-01014 Unable to determine property "description" for account

SAPServiceDU1. Access is denied.

ERROR 2007-08-30 11:46:06

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error

text undefined.

==========================================================

Note: We completed Netweaver 04 installation through domain admin & domain user previliged user. Started patching with the user "SIDadm" created in Active directory during Netweaver 04 installation.

Earliest reply is highly appreciated

Regards

Satish Kumar.

[former_member185954]

Hi Satish,

The error clearly says that your domain admin user should also be a part of of the local administrator group.

Ensure your <sid>adm is also a part of the local admin group.

Regards,

Siddhesh

[former_member191418]

Hi Siddhesh

First of all, thanks for your support. During Patching SAPINST itself assigns SIDadm to local admin group.

so, I tried the following to overcome this problem.

1. Uninstalled only the Java stack using the domain admin user (in my case srv221admin) which was used for Installing NW04.

2. Once again installed only the java stack using domain admin user * and continued the patching with the same user. Thats all it worked fine this time with no problem.

• see that srv221admin can login to the host where installation is to be done having domain admin privileges.

Regards

Satish Kumar

[former_member185954]

Hi,

I was talking about these entries in the log you pasted above:

WARNING 2007-08-30 11:45:58

<b>Existing account smelter.albaw2k.com.bh\SAP_DU1_GlobalAdmin is not a

member of group bmsrv221\SAP_DU1_LocalAdmin.</b> Changing membership of

account.

WARNING 2007-08-30 11:46:01

<b>Unable to add account smelter.albaw2k.com.bh\SAP_DU1_GlobalAdmin to

group bmsrv221\SAP_DU1_LocalAdmin. </b>The specified account name is

already a member of the local group

Please review your login account details and ensure that whichever account you are using for installing is a member of the Global admin and Local admin group.

Regards,

Siddhesh