Hello ,
We are on EP7.0 and configured ADS server successfullt with our DEV and QAT system but the PCR application was working successfully in these systems...but now all of a sudden when we try to create a new PCR in QAT it blows with the following exception:
The initial exception that caused the request to fail, was:
com.sap.tc.webdynpro.services.exceptions.PDFDocumentCreationException: ../../sap.com/msspcr/PcrApplication/wd_key41_1194013279594/Error+PDF.pdf?sap-wd-download=1&sap-wd-dl_behaviour=1&sap-wd-cltwndid=DefaultExternal1194012746990&sap-ext-sid=HG0eF8QM883ta%2B5igpTM2g%3D%3Dgn0nJ2IIuGlVKF5fdTKsJQ%3D%3D%2Fpcd%3Aportal_content%2Fcom.adc.root%2Fmgrtool%2Froles%2Fcom.adc.mgrtool.mgrtool_rl%2Fmss_ws%2FTest%2Fcom.sap.pct.erp.mss.pcrapplication_page%2Fsap.com%2Fmss%7Epcr%2FPcrApplication%2Fbase&sap-wd-norefresh=X&sap-ep-version=7.00.200702010738
at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:379)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterApplicationModification(ClientApplication.java:1132)
at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.afterApplicationModification(ClientComponent.java:895)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doRespond(WindowPhaseModel.java:573)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:152)
... 41 more
See full exception chain for details.
Correction Hints
PDF Document Render Exception.
Please check the following:
Template file is not corrupted.
Data being passed is a vaild XML.
You have configured the web service client proxy properly.
Adobe Document Service (ADS) is configured properly (follow the configuration guide available at SAP service market place to check with all the supported configuration options).
If the problem still persists, report it to us. We need the following information to investigate the problem further:
Click here to download the error pdf that has been generated instead of the actual pdf. This is an important document to analyse the problem further.
Follow the steps below to get the system information where web dynpro is running:
Go to : http://host:port/sap/monitoring/SystemInfo
Log on as Administrator user.
Click on link all components... there. This will take you to the system information page that lists the version information of all the componenets installaed on your server.
Save this entire page (containing the version information of all the componenets installed on your server)
Follow SAP notes mentioned below to get the trace files for web dynpro and ADS. Then run your application again. Get the latest updated trace files from the server. If webdynpro and ADS are not running on the same server, then you need to turn on the tracer for the respective servers:
#742674 to turn on the web dynpro trace on the server where web dynpro is running.
#846610 to turn on the ADS trace on the server where ADS is running.
Note: the above hints are only a guess. They are automatically derived from the exception that occurred and therefore can't be guaranteed to address the original problem in all cases.
System Environment
Client
Web Dynpro Client Type HTML Client
User agent Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Version null
DOM version null
Client Type msie6
Client Type Profile ie6
ActiveX enabled
Cookies enabled
Frames enabled
Java Applets enabled
JavaScript enabled
Tables enabled
VB Script enabled
Server
Web Dynpro Runtime Vendor: SAP, build ID: 7.0011.20070125102926.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:18:32[UTC], changelist=434634, host=pwdfm101), build date: Wed Apr 18 21:55:17 CDT 2007
J2EE Engine 7.00 patchlevel
Java VM Java HotSpot(TM) 64-Bit Server VM, version:1.4.2_12-b03, vendor: Sun Microsystems Inc.
Operating system Windows 2003, version: 5.2, architecture: amd64
Session & Other
Session Locale en_US
Time of Failure Fri Nov 02 09:21:19 CDT 2007 (Java Time: 1194013279625)
Web Dynpro Code Generation Infos
SapDictionaryGenerationCore 7.0011.20061002105236.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:02:43[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)
SapDictionaryGenerationTemplates 7.0011.20061002105236.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:02:51[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)
SapGenerationFrameworkCore 7.0011.20060719095755.0000 (release=645_VAL_REL, buildtime=2007-01-31:19:49:49[UTC], changelist=411255, host=PWDFM101.wdf.sap.corp)
SapIdeWebDynproCheckLayer 7.0011.20061002110128.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:08:25[UTC], changelist=419396, host=PWDFM101.wdf.sap.corp)
SapMetamodelCommon 7.0011.20061002105432.0000 (release=645_VAL_REL, buildtime=2007-01-31:19:50:48[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)
SapMetamodelCore 7.0011.20061002105432.0000 (release=645_VAL_REL, buildtime=2007-01-31:19:50:27[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)
SapMetamodelDictionary 7.0011.20060719095619.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:00:20[UTC], changelist=411251, host=PWDFM101.wdf.sap.corp)
SapMetamodelWebDynpro 7.0011.20061227101814.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:05:13[UTC], changelist=431317, host=PWDFM101.wdf.sap.corp)
SapWebDynproGenerationCTemplates 7.0011.20070125102926.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:21:35[UTC], changelist=434634, host=pwdfm101)
SapWebDynproGenerationCore 7.0011.20061002110128.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:08:35[UTC], changelist=419396, host=PWDFM101.wdf.sap.corp)
SapWebDynproGenerationTemplates 7.0011.20070125102926.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:21:35[UTC], changelist=434634, host=pwdfm101)
sap.com/tcwddispwda
No information available null
SapDictionaryGenerationCore 7.0011.20061002105236.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:02:43[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)
SapDictionaryGenerationTemplates 7.0011.20061002105236.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:02:51[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)
SapGenerationFrameworkCore 7.0011.20060719095755.0000 (release=645_VAL_REL, buildtime=2007-01-31:19:49:49[UTC], changelist=411255, host=PWDFM101.wdf.sap.corp)
SapIdeWebDynproCheckLayer 7.0011.20061002110128.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:08:25[UTC], changelist=419396, host=PWDFM101.wdf.sap.corp)
SapMetamodelCommon 7.0011.20061002105432.0000 (release=645_VAL_REL, buildtime=2007-01-31:19:50:48[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)
SapMetamodelCore 7.0011.20061002105432.0000 (release=645_VAL_REL, buildtime=2007-01-31:19:50:27[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)
SapMetamodelDictionary 7.0011.20060719095619.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:00:20[UTC], changelist=411251, host=PWDFM101.wdf.sap.corp)
SapMetamodelWebDynpro 7.0011.20061227101814.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:05:13[UTC], changelist=431317, host=PWDFM101.wdf.sap.corp)
SapWebDynproGenerationCTemplates 7.0011.20070125102926.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:21:35[UTC], changelist=434634, host=pwdfm101)
SapWebDynproGenerationCore 7.0011.20061002110128.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:08:35[UTC], changelist=419396, host=PWDFM101.wdf.sap.corp)
SapWebDynproGenerationTemplates 7.0011.20070125102926.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:21:35[UTC], changelist=434634, host=pwdfm101)
sap.com/tcwdcorecomp
No information available null
Detailed Error Information
Detailed Exception Chain
com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException: Failed to UPDATEDATAINPDF
at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:392)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterApplicationModification(ClientApplication.java:1132)
at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.afterApplicationModification(ClientComponent.java:895)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doRespond(WindowPhaseModel.java:573)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:152)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:299)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingPortal(ClientSession.java:779)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:714)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:261)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
at com.sap.tc.webdynpro.clientserver.session.core.ApplicationHandle.doProcessing(ApplicationHandle.java:69)
at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.sendDataAndProcessActionInternal(AbstractApplicationProxy.java:860)
at com.sap.tc.webdynpro.portal.pb.impl.localwd.LocalApplicationProxy.sendDataAndProcessAction(LocalApplicationProxy.java:77)
at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1259)
at com.sap.portal.pb.PageBuilder.SendDataAndProcessAction(PageBuilder.java:324)
at com.sap.portal.pb.PageBuilder$1.doPhase(PageBuilder.java:830)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processPhaseListener(WindowPhaseModel.java:755)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doPortalDispatch(WindowPhaseModel.java:717)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:136)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:299)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:759)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:712)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:261)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: com.sap.tc.webdynpro.services.exceptions.PDFDocumentCreationException: ../../sap.com/msspcr/PcrApplication/wd_key41_1194013279594/Error+PDF.pdf?sap-wd-download=1&sap-wd-dl_behaviour=1&sap-wd-cltwndid=DefaultExternal1194012746990&sap-ext-sid=HG0eF8QM883ta%2B5igpTM2g%3D%3Dgn0nJ2IIuGlVKF5fdTKsJQ%3D%3D%2Fpcd%3Aportal_content%2Fcom.adc.root%2Fmgrtool%2Froles%2Fcom.adc.mgrtool.mgrtool_rl%2Fmss_ws%2FTest%2Fcom.sap.pct.erp.mss.pcrapplication_page%2Fsap.com%2Fmss%7Epcr%2FPcrApplication%2Fbase&sap-wd-norefresh=X&sap-ep-version=7.00.200702010738
at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:379)
... 45 more
Although it is still working in DEV system.....Please help.
Any help would be highly appreciated.