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Former Member

Is there Business Workplace iview in BP for CRM 5.0 ?

Hello everyone,

Is there any iview like like "Business workplace of CRM " in BP for CRM5.0 ?

Or is there any mothod to integration "Business workplace" in Portal, and make it like the other CRM BP iview not CRM TCODE ?

Of course , we can create a transaction iview to integration "Business workplace",but the interface is so botchy !

Any discuss is welcome!

BR,

Jianguo Chen

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2 Answers

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    Former Member
    Nov 02, 2007 at 09:48 AM

    Hi

    Their is no such iview in BP for CRM 5.0

    Regards

    Krishna.

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    Former Member
    Nov 02, 2007 at 11:33 AM

    Hi Louis,

    My Business workplace you mean SBWP transaction?

    In Portal we have the Universal Worklist (UWL) where you can very easily connect your CRM system inbox to your Portal inbox and get all workflow tasks in there.

    A lot of help available on SDN for that.

    Let me know if you need more help on this.

    Hope it helped.

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    • Former Member Former Member

      Hi Louis,

      In UWL can get most of it like "New and in Progress Tasks", "Tasks for resubmission", "Tasks forwarded to someone else" and "Completed tasks" for example.

      You get details of the work item such as date of arrival, and an indicator specifying overdues tasks.

      There is another tab for Alerts and another one for Notifications as well.

      I dont know about appointement calendar.

      But if you implement the CRM business package, under Home -> Mail and Calendar there is the calendar available.

      Hope this helps.