It seems like BW users running web reports are constantly getting timed out of their sessions. I'm not certain if the ICM timeout setting in the instance profile (currently set at 1 hour) is the root cause. Some users seems to be timing out within 10 minutes.
We have set 7200 value for rdisp/plugin_auto_logout.
3600 value is set for icm/keep_alive_timeout.
Any solution of this problem?