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Business Objects / Explorer 4.1 Crashes after SSL configured

Sep 27, 2017 at 03:49 PM

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Former Member

We recently enabled SSL on our BOBJ server 4.1. Dashboards, and Crystal Reports are ok, but Explorer objects are now offline, with a heavy browser crash. It does not matter if accessed thru Launchpad, CMC, or Opendoc.

For Explorer is there extra configuration after SSL is enabled ?

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extract of browser message:

HTTP Status 500 - Error while saving session.


type Exception report

message Error while saving session.

description The server encountered an internal error that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Error while saving session.
	com.businessobjects.datadiscovery.web.servletfilters.SSOFilter.doFilter(SSOFilter.java)
	com.businessobjects.datadiscovery.web.servletfilters.TracelogWorkflowFilter.doFilter(TracelogWorkflowFilter.java)
	com.wedgetail.idm.sso.AuthFilter.doFilter(AuthFilter.java:149)
	com.businessobjects.sdk.credential.WrappedResponseAuthFilter.doFilter(WrappedResponseAuthFilter.java:82)
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What do you mean "enabled SSL" - Corba SSL ? Webapp server SSL (https) ?

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1 Answer

Arnaud VINCENT
Nov 15, 2017 at 09:54 AM
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Hello,

Humm.. you have issue with SSL (set on web server) or SSO (authentification) ?

If SSO,some properties should be set in properties file in the Explorer web app... See Explorer doc

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