on 09-27-2017 8:16 AM
My Requirement related to Standard functionalities
Dear All,
IS there any standard functionalities that support my case,
After I update Lead owner to me, I want all contact's owner with that Lead update the same owner of Lead (which is my ID)
For Example, Lead A is create by Sales A, with Account A, Account A contains 4 contacts, Contacts A, B, C, and D
Owner of Lead A and All 4 Contacts is Sales A
My requirement is After Sales A declined Lead A, and assigned to Sales B manually (Changes Lead A's owner to Sales B manually)
Now Lead A's owner change to Sales B
and I want All 4 Contacts's owner automatically change to Sales B too
As far as I know “Workflow Rules” isn’t support auto fields update across different business object, for example, Contact business object and Lead business object.
Please Guide
Hello Atit,
I do not see any standard way to fulfill your requirement, maybe you achieve is via a PDI custom field named as owner.
If you need this functionality urgently you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center via e-mail to SAP Service Center: servicecenter@sap.com
Best Regards
Gabriel Brage
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