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Campaign Response - Setting your own respond to e-mail id

Sep 26, 2017 at 08:01 AM


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Hello folks,

We are using the "Sales Campaign" features of SAP C4C to send out mass mail communications to Customers/Prospects. We have maintained the necessary DKIM settings as well and mail campaigns are being sent successfully.

However, on sending these e-mails, the system automatically assigns the respond to e-mail id, which we would like to change and set our own (similar to how we set the from id).

This is a general feature available in most marketing tools. Is something like this, also available through C4C?

Any help will be much appreciated.

Thanks and regards,


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1 Answer

Best Answer
Nikhil Pais Sep 26, 2017 at 12:44 PM

Found the option. This is available as a part of Content, where we can design the response name and response e-mail id as well.



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