on 09-26-2017 9:01 AM
Hello folks,
We are using the "Sales Campaign" features of SAP C4C to send out mass mail communications to Customers/Prospects. We have maintained the necessary DKIM settings as well and mail campaigns are being sent successfully.
However, on sending these e-mails, the system automatically assigns the respond to e-mail id, which we would like to change and set our own (similar to how we set the from id).
This is a general feature available in most marketing tools. Is something like this, also available through C4C?
Any help will be much appreciated.
Thanks and regards,
Nikhil
Found the option. This is available as a part of Content, where we can design the response name and response e-mail id as well.
Regards,
Nikhil
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