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Sep 26, 2017 at 08:01 AM

Campaign Response - Setting your own respond to e-mail id

309 Views Last edit Sep 26, 2017 at 01:25 PM 2 rev

Hello folks,

We are using the "Sales Campaign" features of SAP C4C to send out mass mail communications to Customers/Prospects. We have maintained the necessary DKIM settings as well and mail campaigns are being sent successfully.

However, on sending these e-mails, the system automatically assigns the respond to e-mail id, which we would like to change and set our own (similar to how we set the from id).

This is a general feature available in most marketing tools. Is something like this, also available through C4C?

Any help will be much appreciated.

Thanks and regards,