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Former Member
Oct 30, 2007 at 02:33 PM

Service Desk / DSWP settings unknown

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I am just starting to configure Service Desk in SM4.0 SP12 using SPRO. Within the transaction DSWP, i am trying to create business partners by clicking on Edit / Create Business Partner i get a popup box saying "DSWP settings unknown". I am not sure how to proceed. Is there any configuration guides available for Service Desk Solution Manager 4.0? I see most articles for Service Desk are pointing towards to Solution Manager 3.2.