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CTI Silverlight UI

Sep 27, 2017 at 02:48 PM

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Former Member

Good day,

Is CTI available for Silverlight UI? I´m trying to use it but it is not recognizing the simulate inbound call. This is working fine for html UI. In Silverlight I also have this red message "Invalid custome pane definition: no assembly specified".

Thank you in advance.

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Matheus Bastian
Sep 27, 2017 at 02:52 PM
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Hello Monica,

There is no support for this feature in Silverlight, hence the error "Invalid customer pane definition: no assembly specified" is shown.


Thanks,

Matheus Bastian

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Former Member

Hi Matheus,

Thank you very much for your response! :( and do you know if html UI has a way to adapt the size of the live activity pane? this is taking a big part of the screen, making difficult to manage other activities in the system.

Best regards.

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Hello Monica,
Unfortunately, there is no way to adapt the size of the Live Activity pane in HTML5.
However, in Fiori, Live Activity is a view under Service work center. You can try that and check if it suits you better.

Best regards.

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Former Member

Hi Matheus,

Thank you very much for your help.

Bebst regards.

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