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Back dated move-in

Sep 27, 2017 at 10:05 AM

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Hi,

For some accounts, move-in is happening backdated (3 months back) now due to this we are having current bill period more than a month, so client wants to create all the in-between bills instead of 1 bill with large period.

is there a standard way to do this?

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William Eastman
Sep 27, 2017 at 12:17 PM
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when the movein is created, also create the periodic meter read orders. That needs to be part of the manual process - or part of the automated one - whichever you are using.

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Hi William,

So if today (sept-17) I am doing a move-in for the month of March-17 for an installation having monthly billing then during move-in system will create periodic meter read orders for each month (June, July & aug).

this is what you said right?

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no - the system does not do that. user needs to do it - or you need to customize movein event to do it - or some other option.

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Ok, thanks.

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