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Former Member
Oct 29, 2007 at 02:38 PM

crm mail?


Hi all,

I am trying to create a mail form with the Personalized Mail with the name "Z_MAIL_2_HIM" but i get an error msg saying that the mail form/smart form already exists. When i check under the Find tab, the form is no where to be found. Then i go to tcode smartforms and see that the name of the mail form i want to create already exists, and it is under CRM form.

What is a CRM form? Also, i still need to maintain the name of "Z_MAIL_2_HIM" and not some other name, as it is required by the customer. Can someone show me how I can do this?