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SAP JAM - HTTP400 error: cannot create Jam group. Contact the SAP Jam administrator

Hi,

I have this fault when I want to create a group at SAP JAM:

“HTTP400 error: cannot create Jam group. Contact the SAP Jam administrator”

Moreover, I added a memberlist (it is an employee) at SAP JAM Collaboration but this member can’t see anything at feed.

This should be a connection error but in this case the integration is well done. As the integration guide says:

As you can see at my feed work center (administrator user):

If this user is not the administrator who matches the user ID at SAP JAM and C4C I can’t see this feed.

Further more information:

  • User ID and e-mail are the same at administrator user at SAP JAM and C4C

User ID: P000000

  • Oauth Client at SAP JAM:

  • Oauth Client Credentials at SAP C4C:

(company ID is not required, as the guide says)

  • SAML Trusted Identity Provider at SAP JAM:

What do you think it is happening?

Thanks.

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2 Answers

  • Sep 27, 2017 at 11:58 AM

    Hi Nacho,

    did you solve this Problem. i have get the same error message after configuring the Integration (?)

    Kind Regards

    Khalil

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  • Sep 28, 2017 at 08:58 AM

    Hi Nacho,

    have you also tried it with E-Mail as "Account Name Origin"? I had that error too when trying to use the User ID. But I think if you use the User ID you have to use the company ID, too.

    Now I'm using E-Mail and it's working fine.

    Regards

    Tobias

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