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Former Member
Oct 26, 2007 at 09:10 AM

BW reports on Portal 7.0 dead slow - Urgent

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Hi Experts,

The BW reports on our portal are running dead slow. All other applications on it running pretty quick.

Portal 7.0 NW2004s SP11 (3 BI components patched to 12 as per SAP note). We have two server nodes and there are just 10 to 15 users logged on to it.

OS UNIX AIX 5.3 . JVM 1.4.2 but not IBM J9 .

The backend BW response time is ok ( avg. 800ms).

From Visual Admin Monitoring service for portal

Server1

Avg response time=1598

Component cals =25990

No:of request =7717

Available mem = 2048MB

Used mem = 906MB

Server0

Avg response time = 3524

Component cals =28354

No:of request =8288

Available mem = 2048MB

Used mem = 1471MB

How can we improve it? Is it really the portal running slow or BW backend thats giving the problem ?

Please suggest me ways to improve portal performance and how to troubleshoot it?