CRM Contract with Status "Completed" Not Replicated

[Former Member]

Dear CRM experts,

We've noticed that, when we create a CRM Contract in the CRM system and changed its status to "Completed" before saving it, the Contract does not get replicated to the back-end R3 systems. However, when we create a CRM Contract with status "Open", it gets replicated immediately.

Is this a standard CRM function? Is it because, when the status is "Completed", there will not be followup documents, therefore replication does not occurd?

However, in SMW01, after we saved the CRM Contract with status "Completed", we can still see BDocs created. The BDocs are created with NO error, but just that in R3 it does not get created.

Any idea?

Points will be awarded! Thansk!

Message was edited by:

Axon

[former_member927251]

Axon,

Just check in the status profile of the contract, if you have set the forbidden option for business transaction 'To be distributed' for the status 'Completed'.

If yes, just delete that.

<b>Reward points if it helps.</b>

[Former Member]

Hi Amit,

Thanks for the advice.

[Former Member]

Hi Axon:

Just curious...did this soultion work?

Regards

Tomkin

[former_member205707]

hi amit,

i have maintained all the settings for Creation of Billing Doc for Service Contract process,

even after changing the status to Complete, this doc is not getting into billing due list,

kindly assist on the above issue, asap

regards

madhup