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How to remove Sales Quote Assignement from Service Notification

Nov 01, 2016 at 08:23 PM


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Former Member

I have a Service Notification which linked with Service Order and Sales Quote, after we create all realized that the Sold to Customer is wrong. So we changed it in Service notification but we couldn't change it in Sales Quote. I have tried delete it, and got an error message as "it is linked with Service Notification which is being processed"

So is there any way I can remove the link between Service notification and Sales Quote, so that we can process new Sales Quote for Service notification.

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1 Answer

Jelena Perfiljeva
Sep 19, 2017 at 10:19 PM

Normally when you have any subsequent documents and you need to make a change in the preceding document you have to cancel / delete the subsequent documents starting from the latest. I'm not familiar with the service notification process but if quotation is the last document in the flow then you need to reject / delete it.

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