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FD32 does not get updated right after sales order creation.

Hi all,

It is very critical issue to be resolved. I request all readers to look into it. Enough details have been provided.

FD32 does not update credit exposure right after sales order creation (as update 000012 is maintained). But it works fine only for first 2-3 sales orders. After that there is not update at all.
If I want to update credit exposure for later created sales orders, then I have to release them in VKM3.
If I release them, they are free for delivery creation. Then there is no point of credit block because I myself release all orders just to update in FD32.

Performed configuration
Defined credit control area - 6100

Defined credit groups:
01 - Credit Group for Sales Order
02 - Credit Group for Delivery
03 - Credit Group for Goods Issue

Defined risk categories
001 - High Risk
002 - Medium Risk
003 - Low Risk

Assigned credit limit check for sales order type: D (credit Check) and 02 (credit group)

Assigned credit limit check for delivery type: 02 (Dlv. credit group) and 03 (GI credit group)

Configured Automatic Credit Check only for (6100/002/02)
6100 = credit control area
002 = risk category
02 = credit group

Attaching image for automatic credit check controls in the next comment.

Kindly guide for improvement.

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8 Answers

  • Sep 25, 2017 at 11:59 AM

    Attaching image for automatic credit check controls.

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  • Sep 25, 2017 at 12:05 PM

    Below is my test data in Quality server.

    1st sales order got created.
    Sales order value (Net + Tax) = (23600)
    FD32 got updated right after SO creation with 23600 (GOOD SIGN)
    Del n PGI - 80004739
    Inv - 91001267

    2nd sales order got created.
    Sales order value (Net + Tax) = (23600)
    FD32 got updated right after SO creation with 47,200.00 (GOOD SIGN)
    Del n PGI - 80004740
    Inv - 91001268

    3rd sales order got created.
    Sales order value (Net + Tax) = (11800)
    FD32 did not get updated right after SO creation this time (BAD SIGN). It was still 47200.

    Note: the same behavior is with all tried customers.


    Kindly share your comments to fix the issue. Awaiting for replies.

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  • Sep 26, 2017 at 08:54 AM

    Hi Mmak,

    Please try F.28 to reorganize the customer credit limit

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  • Sep 26, 2017 at 09:15 AM

    Dear Lakshmipathi,

    Could you comment your solution please?

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  • Sep 26, 2017 at 09:42 AM

    mmak .

    As many times indicated, when you post some updates and expects some inputs from SCN, you should add the text under "Comments" and not under "Answer" as you were not answering to the query posted.

    Coming to the issue, what is the outcome after executing the report CHECK_CM for the order which has not updated in FD32? Share the screen shot.

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    • Dear Lakshmipathi,

      I was surprised when I checked the other two sales orders which got updated in FD32, for them also, system said, "No updating because....value of the key figure is zero" in MCVR.

      I dint get this behavior at all. Kindly help me further.

  • Sep 26, 2017 at 10:57 AM

    If the sale order is credit blocked while saving, then the corresponding value will not be updated in FD32. Only after you release the order, it will get updated. Is this not happening in your case ??

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    • Yes. It is the same behavior.
      But why should system credit block for FD32 update while saving?
      If FD32 is not updated, how do I know whether or not the limit has been exceeded?

      How could I remove credit block while saving? I think this will resolve my problem.

  • Sep 26, 2017 at 11:41 AM
    how do I know whether or not the limit has been exceeded?

    While saving the order, system would pop up a warning message with some value that has been exceeded. Did you not notice this ?

    How could I remove credit block while saving?

    While saving, it is not possible. You have to execute VKM* transactions.

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  • Sep 26, 2017 at 05:44 PM

    Hi mmak,

    1. In OVA8 for static check, you have maintained D which means system will show error message with exceeded value and won't allow to create respective document.
    2. Check combination of Credit Group in OVA8 that is 6100 : 002 : 02 and you have mentioned that you have defined 01 for Sales order. Check which Credit Group you have assigned for the respective sales document type in OVAD. I hope this should clear your query.

    Regards

    Kamlesh

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