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FD32 does not get updated right after sales order creation.

Sep 25, 2017 at 11:28 AM

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Hi all,

It is very critical issue to be resolved. I request all readers to look into it. Enough details have been provided.

FD32 does not update credit exposure right after sales order creation (as update 000012 is maintained). But it works fine only for first 2-3 sales orders. After that there is not update at all.
If I want to update credit exposure for later created sales orders, then I have to release them in VKM3.
If I release them, they are free for delivery creation. Then there is no point of credit block because I myself release all orders just to update in FD32.

Performed configuration
Defined credit control area - 6100

Defined credit groups:
01 - Credit Group for Sales Order
02 - Credit Group for Delivery
03 - Credit Group for Goods Issue

Defined risk categories
001 - High Risk
002 - Medium Risk
003 - Low Risk

Assigned credit limit check for sales order type: D (credit Check) and 02 (credit group)

Assigned credit limit check for delivery type: 02 (Dlv. credit group) and 03 (GI credit group)

Configured Automatic Credit Check only for (6100/002/02)
6100 = credit control area
002 = risk category
02 = credit group

Attaching image for automatic credit check controls in the next comment.

Kindly guide for improvement.

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8 Answers

mmak . Sep 25, 2017 at 11:59 AM
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Attaching image for automatic credit check controls.


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mmak . Sep 25, 2017 at 12:05 PM
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Below is my test data in Quality server.

1st sales order got created.
Sales order value (Net + Tax) = (23600)
FD32 got updated right after SO creation with 23600 (GOOD SIGN)
Del n PGI - 80004739
Inv - 91001267

2nd sales order got created.
Sales order value (Net + Tax) = (23600)
FD32 got updated right after SO creation with 47,200.00 (GOOD SIGN)
Del n PGI - 80004740
Inv - 91001268

3rd sales order got created.
Sales order value (Net + Tax) = (11800)
FD32 did not get updated right after SO creation this time (BAD SIGN). It was still 47200.

Note: the same behavior is with all tried customers.


Kindly share your comments to fix the issue. Awaiting for replies.

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Dear Lakshmipathi,

Could you please comment on this?

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Former Member Sep 26, 2017 at 08:54 AM
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Hi Mmak,

Please try F.28 to reorganize the customer credit limit

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Dear KK,

In F.28, could you tell me what radio button to select?
And what check box to select?

f28.png (6.3 kB)
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Dear KK,

I have selected:
Recreate FI and SD Data
Test run (is ticked)

I am getting below screen.

Kindly guide further

f28.png (30.6 kB)
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mmak . Sep 26, 2017 at 09:15 AM
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Dear Lakshmipathi,

Could you comment your solution please?

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G Lakshmipathi
Sep 26, 2017 at 09:42 AM
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mmak .

As many times indicated, when you post some updates and expects some inputs from SCN, you should add the text under "Comments" and not under "Answer" as you were not answering to the query posted.

Coming to the issue, what is the outcome after executing the report CHECK_CM for the order which has not updated in FD32? Share the screen shot.

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Dear Lakshmipathi,

I will ensure to post update/expects in input from SCN.
I really appreciate for your response.
Please find the 3 attached screenshots on CHECK_CM outcome.

Please guide further.

check-cm1.png (41.9 kB)
check-cm2.png (36.5 kB)
check-cm3.png (16.3 kB)
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Dear Lakshmipathi,

I later executed MCVR, entered the respective sales order, and double clicked on both the tables (S066 and S077) to see the log. I get below message.

But my sales order has total value of 11800 (Net + Tax).
Kindly guide what to do further.

mcvr.png (17.9 kB)
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Please refer the sales order which has value

sales-order.png (80.1 kB)
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Dear Lakshmipathi,

I was surprised when I checked the other two sales orders which got updated in FD32, for them also, system said, "No updating because....value of the key figure is zero" in MCVR.

I dint get this behavior at all. Kindly help me further.

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G Lakshmipathi
Sep 26, 2017 at 10:57 AM
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If the sale order is credit blocked while saving, then the corresponding value will not be updated in FD32. Only after you release the order, it will get updated. Is this not happening in your case ??

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Yes. It is the same behavior.
But why should system credit block for FD32 update while saving?
If FD32 is not updated, how do I know whether or not the limit has been exceeded?

How could I remove credit block while saving? I think this will resolve my problem.

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G Lakshmipathi
Sep 26, 2017 at 11:41 AM
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how do I know whether or not the limit has been exceeded?

While saving the order, system would pop up a warning message with some value that has been exceeded. Did you not notice this ?

How could I remove credit block while saving?

While saving, it is not possible. You have to execute VKM* transactions.

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No system does not pop-up credit exceed warning message with values (while entering items or saving the sales order)

But I have a question, without updating FD32, how does system know whether or not the limit has been exceeded? how does system show get pop-up of credit exceed?
I am confused why did SAP made a system to update FD32 after sales order release? What I feel correct is, system must update FD32 right after sales order creation (before release).
Let us say, if the sales order is released, it is open for delivery. Then there is no control to restrict delivery creation, PGI and Invoice. Finally, then there is no point of enabling credit check in the system.

Client expectation:
FD32 should be updated right after SO creation.
System should block delivery creation (if credit limit is exceeded)

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Better you first go through the Credit Management documentation and understand how it works. Asking too many queries which are deviating from the original post. For your original post, I have already answered.

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I am sorry.
With reference to the original post, could you atleast tell me why doesn't system show pop-up if credit limit is exceeded? What configuration is missing?

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Kamlesh Kumar Arya Sep 26, 2017 at 05:44 PM
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Hi mmak,

  1. In OVA8 for static check, you have maintained D which means system will show error message with exceeded value and won't allow to create respective document.
  2. Check combination of Credit Group in OVA8 that is 6100 : 002 : 02 and you have mentioned that you have defined 01 for Sales order. Check which Credit Group you have assigned for the respective sales document type in OVAD. I hope this should clear your query.

Regards

Kamlesh

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Hi Kamlesh,

I have assigned only credit group (02) to my sales order type and delivery type.

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