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BI 4.2 and Lumira 2.0

I am trying to view Lumx 2.0 storyboard from BI launchpad 4.2 and getting a Java script error. I can preview on the local machine with no issues. I tried in both IE and Chrome.

Please see attached screenshot of the error. I search for this error on SAP portal and cannot find anything related to this error.

capture.png

Our environment:

BI 4.2 SP4, Red hat Linux, Tomcat8, Oracle repository, 1 CMS server and 1 Tomcat server.

Thank You all in advance!

capture.png (6.3 kB)
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5 Answers

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    Former Member
    Sep 25, 2017 at 02:18 PM

    Hello Roopa,

    Did you attempt to clean Tomcat cache and check if the issue still happens?

    Title: How to clear the Tomcat cache?

    Link: https://launchpad.support.sap.com/#/notes/1879431

    If the issue still persists after the cleanup of Tomcat cache, it would be much better to open the Incident at SAP support portal in order to investigate this problem in detail.

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  • Sep 25, 2017 at 02:53 PM

    Did it ever work ?
    If it started after install/upgrade - look in setupengine.log (s) for possible issues with those processes.
    Alternatively - trace the workflow using End to End process , KBA 1861180 and see why it is failing.

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  • Oct 03, 2017 at 07:42 PM

    Thank you Alexei and Denis. My apologies for the late response. I am battling many issues with 42 SP4. I will try what you guys suggested and will let you know.

    I have a ticket open with SAP but the diagnosis has not been done yet.

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  • Oct 03, 2017 at 09:04 PM

    Hi Alexei,

    I cleared the tomcat cache and restarted tomcat and I am still seeing the same issue.

    Denis,

    There is a ErrorAndWarnings file generated at the time of Lumira install. Please see attached. I am not sure what these errors mean. I will infom SAP on the same. Thank You.

    errorsandwarnings42sp4.txt

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  • Oct 04, 2017 at 03:12 PM

    Denis,

    To answer your question" did it ever work?" --- this is the first time I installed Lumira 2.0 right after it was released and it has never worked. I can connect from Lumira client install to the BI server and build a story board but cannot open the published storyboard in bi launchpad 42 sp4.

    One thing I do want to mention is that we have 2 environments (DEV and QA). In DEV we had 4.1 SP6 installed and I upgraded that to 4.2 SP4 Patch3 (maintenance package) and then installed Lumira 2.0.

    In QA, it was brand new server so I started with 42 SP4 P2 full install and then installed Lumira 2.0.

    In DEV I get this java error while opening Lumx file and in QA I do not.

    Does it have to do anything with 4.1 SP6 upgrade to 4.2?

    Thanks, Roopa

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