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CRMD_EMAIL - Assign Attributes to subject

Former Member
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Dear Expert

We use CRM 5.0 and CRMD_EMAIL to generate email templates. We can assign dynamic attributes to the email body but not in the subject. Do you know if it is possible?

(For example, the subject should be: ServiceOrder “Transaction ID” has been created.)

Thanks in advance

Stephanie

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Really? It doesn't work where I am. Do we have to change something such as the text type or the customer scenario?

My text type is plain Text.

My customer scenario is ERMS.

Thanks a lot!

Stephanie

Former Member
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Stephanie,

Customer Scenario will only help u in getting the user defined attributes. And using Text type as plain text makes no difference as such.

The way we can drag the attributes in the Text area (Body of the mail) similarly they can be dragged in the Subject line.

Regards,

Shalini Chauhan

Answers (2)

Answers (2)

Former Member
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Thanks again! This is weird ... it is working for the body but not for the subject. I will create an OSS message if you tell me it should work.

former_member612668
Discoverer
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Hi Stephanie - We are on CRM5 and have the same requirement to create personalised subject lines.

According to the CR600 Training Material, this is possible but I cannot drag the attribute to the subject line.

Would appreciate if you can let me know how you managed to resolve your issue.

Cheers....Brian

former_member612668
Discoverer
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Found the cause. It was introduced by SP15 which we just installed. I have raised an OSS message.

Cheers....Brian

Former Member
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Hi Stephanie,

It is very much possible to make the subject of the E-Mail Dynamic, u only have to drag the attribute to the subject line.

Regards,

Shalini Chauhan