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Former Member

SUM starting issue in browser



Hi Experts,

While starting SUM sp 18 tool I am getting below error in the browser. I have tried with other browsers also.But still same issue.

Error Details :

Status Code : 500

Status text : Internal Server Error

Detailed Message : Message from service :" xmlns:SOAP-ENC="" xmlns:xsi="" xmlns:xsd="" xmlns:SAPControl="urn:SAPControl" xmlns:SAPCCMS="urn:SAPCCMS" xmlns:SAPHostControl="urn:SAPHostControl" xmlns:SAPOscol="urn:SAPOscol" xmlns:SAPDSR="urn:SAPDSR"> SOAP-ENV:Client HTTP" target="_blank">"> SOAP-ENV:Client HTTP Error: 'Internal Server Error' ,| Check the browser console for more information.

Here i am attached the screen shots.

screen 1: After log-in in with SIDADM.

Screen 2: After clicking on OK button in Screen 1 it continuously running but it is not moving forward.



screen-1.jpg (45.1 kB)
screen-2.jpg (41.8 kB)
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1 Answer

  • Sep 22, 2017 at 09:16 AM


    Have you run the following using CMD?

    CMD1: <path>\SUM\startup.bat

    CMD2: <path>\SUM\STARTUP.BAT confighostagent <SID>

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