[smartforms] Problem when printing on distant printer

[Former Member]

Hi,

I'me facing a printing problem with a smartform : it's OK when it's printed on LOCL printer, but KO when printed on other printer.

In this case, I obtain some gaps on colomn and differences in font size.

Would someone have an idea that could help me to solve that problem?

Thank you by advance.

AR

[former_member196280 · Accepted solution]

Usually we print our forms in SAP configured printers, so always try to design your forms according to printer configured in SAP.

now, coming back to your question, this is the problem why it is picking the wrong font... the font family that is used in your smartform(check smart style) with specified size may not be loaded into SAP system... check the font families that are available in SAP system in SE73 tcode and modify your smartform accordingly...

If you are using LOCL as your printer it picks the fonts from your local machine.. since the font exists in your local machine it may be displaying correctly...

Close the thread once your question is answered.

Regards,

SaiRam

[Former Member · Accepted solution]

thank you.

It seems that it is a question to deal with an administrator who could check if printers drivers are the same.

[former_member196280 · Accepted solution]

Check with your basis team they will help you in installing the fonts in you SAP system.

Regards,

SaiRam

[Former Member]

Hi Aud,

When we design a smartform we should get the exact diamensions and also what page format the client is using . It can also vary according to the printer they are using.

Suppose we design a form using the format 'A4" and the client is uinsg a page format of "INCH 12" then defenitly it will cerate problem.

So make sure that while desighning the form it will fit the client Printer

regards

Avi