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Former Member

why Licensed fonts like Code 39 are not exported to PDF

Sep 21, 2017 at 10:03 PM | 93 Views | Last edit Oct 20, 2017 at 06:38 PM 2 rev.

In my local machine I make a report and I export it to pdf and everything works fine, buy when I uploaded the page to the server the fields with 3 of 9 fonts are not displayed like they should, I only see *12345* in a different font? Why and what solution do you suggest ?

SAP Crystal Reports
font | pdf export | 3of9
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3 Answers

  • Best Answer
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    Vitaly Izmaylov
    Sep 22, 2017 at 04:15 PM

    Open the PDF document, go to File > Properties > Fonts tab and you will see what is embedded.

    On my test from CR Designer 2016 it embedded Code39AzaleaWide2.

    Do you have the same font on the Server?

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    Don Williams
    Sep 22, 2017 at 04:07 PM

    We are not allowed to embed Licensed fonts into a PDF file. It's all permissions by the Font makers.

    Or use a barcode font that is free.

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    • Don Williams
      Sep 22, 2017 at 08:02 PM

      Ah, I did not know it's free.

      Try installing it on the server under the Local PC Admin account.

      Use ProcessMonitor and look at the PDF file properties/Fonts and see if it is embedded. Likely was replaced with some standard Windows Font.

      Don

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    Vitaly Izmaylov
    Sep 21, 2017 at 10:52 PM

    You need to have the Code39 font installed on the Server machine.

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    • Former Member
      Sep 22, 2017 at 04:04 PM

      I do, the first time I make this mistake, then I install the font then I update all the reports and I can see the barcode in the viewer, but when I exported to pdf the barcode doesnt show.