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SAP Design Studio Performance issue due to Zen XHR File

Hi All,

I am working on Design Studio 1.6 SP4. We are facing performance issue with existing dashboard specially when End User opens a dashboard it takes more time to render.

When I did inspection using Chrome browser, I found there a "Zen" xhr file which is taking 20 Sec to load. Once this file is loaded rest of things start loading quickly.

Any idea on what is ZEN XHR file and why it is taking so long time.

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3 Answers

  • Sep 21, 2017 at 12:27 PM

    Hello - have you also run the profiling/statistics that Karol mentions here:

    That should provide some more insight

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  • Oct 11, 2017 at 10:41 AM

    Hi Tammy,

    I am working on 4.1 SP6 environment. In Production we are having 2 BO Web Application Server with configured Apache Load balance and 2 BO Application Server. We have Design Studio 1.6 SP4.

    If I am trying to Open a Design Studio dashboard from iPad it is taking 16 seconds to initiate and load, but if am running same dashbord from browser it is taking 30 sec to initiate and load.

    When I tried to find out using fiddler on browser multiple JS and CSS files are being called from





    which is consuming most of the initial time.



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    • Hi Maya,

      I am still working on this issue. Just came across below discussion today

      Hope it may be useful for you.

      Can please try running your application using IP in URL and compare the performance. If you found app with IP URL taking less time most probably its network which is causing the issue.

      If performance is same then we can look at other parameters like Components, Data Sources.



  • Oct 12, 2017 at 10:38 AM

    Hi Swapnil- is your system/client properly sized for Design Studio? Please see SAP Note

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