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Former Member
Oct 24, 2007 at 08:05 AM

Authorization Object for Service Desk Messages


Hi everybody

I need to make sure that Service Desk messages assigned to a certain support team are only viewable by this specific team but not by all.

Unfortunately I did not find a possiblitiy to narrow down this possibilty using the standart role SAP_SUPPDESK_DISPLAY.

When I was searching this forum I fond the following post: Authorization for Service Desk Messages

Unfortunately this does not really help me since the user is still able to search and view all messages.

I already thank in advance for your help!

Beat Schenker