Hi everybody
I need to make sure that Service Desk messages assigned to a certain support team are only viewable by this specific team but not by all.
Unfortunately I did not find a possiblitiy to narrow down this possibilty using the standart role SAP_SUPPDESK_DISPLAY.
When I was searching this forum I fond the following post: Authorization for Service Desk Messages
Unfortunately this does not really help me since the user is still able to search and view all messages.
I already thank in advance for your help!
Beat Schenker