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Solution manager stuck on solman_setup 6.3 phase SOAP:1.007 SRT: Unsupported xstream found.

Dear Experts,

During SOLMAN 7.1

configuration phase we are stuck on 6.3 phase (connect dignostic agent)errors and system status attached as below.we go through from note 1663549 but error remain same,

Kindly provide solution for the same.

solman-setup.png (256.3 kB)
system.png (150.3 kB)
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1 Answer

  • Oct 21, 2016 at 07:27 AM

    As a next step I would advise you to check logs/tracing in transaction SOAMANAGER, you might need to enable logging/tracing in there still depending on current settings. Afterwards, try to run the action again and check the log/trace in SOAMANAGER to hopefully find additional clues to why this fails.

    It does look like the web service is called and you've somehow got authorization issues so what I would also suggest but that's already suggested by that SAP note is to check the web service configuration and check the credentials but also the authentication method (if it's certificate based for example, it could also be that you've got issues in there which can cause authorization issues in the end).

    I would suggest you take a look at these and provide additional screenshots so community members can help you to push the needle.

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