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Confirmation goes in 'ERROR in Process' while cancellation.

Hello Experts,

I'm trying to cancel a confirmation but status of confirmation goes in 'Error in Process'.

This problem is arising after SP upgrade of our system. we have upgraded SRM system to 700 & SP level to 019 and for ECC 604 & SP level 018.

Please suggest me some guidelines to find the route cause of the problem.

Regards,

Keyur Pawar

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