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integration IDM 8.0 and GRC 10.1

Hi guys

We are integrating the IDM 8.0 SP 5 with GRC 10.1 SP 13, however on the submit ac request task, we are receiving the error message

putNextEntry failed storingcn=testuser,ou=useraccessrequest,o=grc
Exception from Add operation:javax.naming.CommunicationException: [LDAP: error code 2 - (GRC User Access Request:2:Could not send Message.)]; remaining name 'cn=testuser,ou=useraccessrequest,o=grc'

and on VDS

Enabling SSL
Exception in GRC WS API call: could not send Message
*** Fetch result code ****
Operation result 2
Exception (GRC User Access Request:2:Could not send Message.)

any ideia?

Arivind

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4 Answers

  • Sep 21, 2017 at 06:09 PM

    Please take a look in the forum and archives on this. (probably more the archives) I know this topic has been covered before.

    Thanks!

    Matt

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  • Sep 22, 2017 at 04:36 PM

    Got the same error after upgrade to SP5. I spent an hour to search the answer but can't find the solution.

    I got this one but it doesn't resolve the issue. https://archive.sap.com/discussions/thread/2093073

    If you have any idea, please share the URL. Thank you.

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  • Mar 21 at 05:22 PM

    We have the same problem after initial VDS config on SP5. We also looked at https://archive.sap.com/discussions/thread/2093073 but this isn't a clear resolution. Can you share how you fixed your issue?

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  • Mar 22 at 07:22 AM

    Hi Aravind,

    Could you check this blog, it may be helpful.

    https://blogs.sap.com/2014/01/21/access-control-create-access-request-using-web-service-in-grc10/

    Are you able to perform initial load?. I think may be web services not activated correctly.

    Regards,

    Jay

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