Portal groups are only assigned to 1 user when GRC request is raised for Multiple

[Former Member]

Hi,

When GRC New account request is raised with Request for: Multiple, only 1 user gets Portal group assigned. Did any one encountered this issue earlier ?

Our system is GRC 10.0 SP lvl 13 and Users already exist in Portal and only group assignments is done through GRC.

Portal groups are pulled into access request through Role mapping.

I don't seem to find any error in Audit log or SLG1. Can any one please help me out.

Thanks & Regards,

Arun

[Former Member · Accepted solution]

Issue has been resolved by applying SNote: 1916465 - Portal role assignment not working for multi-user request