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Former Member

CUSTOMER'S(BP's) SSN KEEPS LINKING EVEN AFTER DELETING IT.

Hi Experts,

Could you please help us with this issue.

Problem:

A particular BP's SSN (Personal Identification Id)keeps on linking to the same BP even after deleting it.

Whenever we are searching with the deleted SSN number in CRM screen, it brings up the BP, which it should not have.

We searched table BUT0ID and the Identification number wasn't there.

Could you please help me as to where the SSN id is still linked with the BP.

Regards,

Saptarshi

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1 Answer

  • Sep 22, 2017 at 01:28 AM

    Hello Saptarshi,

    Better to debug the issue and check why the deleted SSN number are still fetched. You could debug the method SEARCH_BY_BUT0ID of class CL_BUPA_IL_SEARCH_SERVICE.

    Best regards,

    Julin Xin

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