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Revert SO and Contract Quantity Without Canceling the Invoice.

Sep 21, 2017 at 05:32 AM

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Former Member

Hello SAP Guru's

Here i am in a scenario where client want to revert the Sales order and Contract quantity without canceling the invoice.

The client will create credit Note for the wrong invoice (Wrong- Address Or PT Or Price Or quantity) he will create with reference to Invoice, but client do not want to cancel it in SAP and at the same time once the credit note is created the Invoice quantity should be reverted back to SO quantity and as well as to Contract quantity.

I know it is not possible in standard, they said cancelling of invoice is making a mess hence we do not want to cancel the invoice.

Please suggest

Regards

Azhar Iqbal

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Former Member

Hi

Waiting for answer please help on the above.

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2 Answers

' MoazzaM '
Oct 03, 2017 at 11:12 AM
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Hi Azhar Iqbal

You know this is not possible in standard system and sometimes clients ask for strange requirements. when we issue a credit note the financial matters are closed or we can say adjusted. Quantitative matters are still open. System can not change the quantity by any mean when after creating credit note.

What you can do is convince client for some workaround. You can print the invoice with adjusted quantity or values by considering the invoice and credit note. Let us say if invoice was created for value 110 and you were meant to create for 100. you create a credit note of value 10 and after this when you print the invoice system should take values from invoice and deduct credit note value and show the correct value in print only.

I am sure client and customer would concern only about printing the invoice as we always send print to the customer. In system you can track that actual invoice was of 110 and then there was a credit note of 10.

This is just a simple example which you can change as per your process or scenario.

Thank$

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Former Member

Thanks Mozzam

I have suggested a workaround to them (Not yet approved).

I asked client to create the new sales order with reference to old sales order so that they can avoid manual work and also they can track it through the document flow, make the required changes and with reference to copied sales order they can create a fresh invoice. For adjustment they can create a Credit note.

I also suggested them that, create a new order type so that they can differentiate between the original and copied SO.

Now i need a help from you, is the above solution is okay and is there an limit on creating the Sales Order type(Document type) or we can have N number of sales order type if client agree to have.

Thanks

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Former Member Oct 05, 2017 at 07:08 AM
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I have suggested a workaround to client (Not yet approved).

I asked client to create the new sales order with reference to old sales order so that they can avoid manual work and also they can track it through the document flow, later make the required changes and with reference to copied sales order they can create a fresh invoice. For adjustment they can create a Credit/Debit note.

I also suggested, create a new order type so that they can differentiate between the original and copied SO.

Now i need a help from all, is the above solution is okay and is there an limit on creating the Sales Order type(Document type) or we can have N number of sales order type if client agree to have.

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