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Domain URL for FB Ad account for campaigns - Hybris Marketing Cloud

Sep 20, 2017 at 09:06 PM


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Hi Experts,

I am setting FB campaigns for Hybris Marketing cloud.

During Ad account authentication from Hybris Marketing receiving following error:

"Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings."

I tried to add Domain URL as below format:

URL format: https://host:port/sap/public/bc/sec/oauth2/client/redirect?sap-client=100

But same error persists during authentication.

I would like to know what is the correct format of Domain URL needs to be specified in FB Ad account for Hybris Marketing Cloud.

Thanks and regards,


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1 Answer

Best Answer
Komur Akil Sep 20, 2017 at 11:43 PM

On On-Premise the endpoint is, so I would assume cloud should be the same.


In Facebook,. add the product "Facebook Login", and set above link as "Valid OAuth redirect URIs".

With regards,


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Hi Akil,

Thanks for the response.

I have added Facebook Login App and added valid OAuth redirect URL as below format:


It worked and able to authenticate successfully.

Thanks and regards,