Schedule line block for a credit blocked order is showing as credit approved

[Former Member]

We have created an order and the order has gone into the credit block ( as the customer is on credit hold). The status of the order is showing as"credit pending"

Now the units in schedule line are "unconfirmed and reset to 0". This is what we have set up in customization for 101 routine of credit block ( std sap way).

Our business users went into the order and added a delivery block at the schedule line and saved the order. The order status is somehow showing "Credit approved " even though none have approved if from VKM1.

Any block added to a credit limit blocked order is showing as approved and it is not showing in VKM1/3 any more.

Let us know if you have faced anything like this before , if there is some config setting that is missing.

Noel Connolly - i have seen many posts where you answered about credit release and blocking, can you pls check and let us know if there is a solution or is it product bug. we are ECC EHP7.

[VeselinaPeykova]

You could verify this by using program check_cm and taking a look at your configuration/exits, but I think that this is what happened: your customer had problem only with credit limit and you perform credit checks on confirmed quantity. There was some available quantity in the plant and the order was initially blocked. Then the users set delivery block on schedule line level, which has also confirmation block. This resulted in the quantity going to zero, then credit value became zero as well. After a recheck the overall status will go from B to A.

Of course, you cannot deliver the order, because you have a block and no confirmed schedule lines, but yes, the status will become approved, because now the value is below the limit.

There is a possibility via exit to use ordered quantity instead of the confirmed one for credit checks, but in most business scenarios this is not a desirable outcome, but if you feel that it corresponds better to your processes, you could discuss the approach with the business owners.

From my perspective using delivery block with confirmation block on schedule line level is a valid scenario and can be useful in certain cases. It is still a good idea to discuss with the users why they needed to do that and verify whether there is an underlying problem with scheduling etc.

As long as you do not bypass credit check via a routine when there is a delivery created, it should work just fine, because once the block is removed and the quantity is confirmed, the order will be checked again for credit - unless they do this on the same date, in which case there are notes available (like 2012097 - Released Sale order is not credit blocked when Credit exposure is greater than the limit set against the customer, but this will be a modification).