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Former Member
Oct 23, 2007 at 06:23 AM

Problems with IGS "Cannot access Internet Graphics Server"

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Hi All,

Recently we are getting the following error in our production portal

" Problems with IGS "Cannot access Internet Graphics Server" "

This is only when BW dashboards with charts are run.

We have portal 7.0 NW2004s sp11 on UNIX AIX 5.3. The IGS on portal (http://<hostname>:4NN80) is running and also on BW backend system.

The server applications.log file shows..this..

com.sap.ip.bi.webapplications.ui.items.chart.ChartControl ChartControl_IGSProblem

The IGS log files in the portal doesn't show any error.

Is this error caused by BW IGS or portal IGS ? And how to resolve it?

Please help.