Hi All,
Recently we are getting the following error in our production portal
" Problems with IGS "Cannot access Internet Graphics Server" "
This is only when BW dashboards with charts are run.
We have portal 7.0 NW2004s sp11 on UNIX AIX 5.3. The IGS on portal (http://<hostname>:4NN80) is running and also on BW backend system.
The server applications.log file shows..this..
com.sap.ip.bi.webapplications.ui.items.chart.ChartControl ChartControl_IGSProblem
The IGS log files in the portal doesn't show any error.
Is this error caused by BW IGS or portal IGS ? And how to resolve it?
Please help.