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Contact Responsible is not mirrored on the "General" tab - view

Sep 20, 2017 at 02:28 PM


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Former Member

Dear community,

I migrated several Contacts via the standard migration template into our system. The migration ran smoothly. However, I do have a problem with the view of "Contact Responsible" on the General tab.

Even though I see the corresponding relationship on the "Relationship" tab, I cannot see it on the "General" tab, where it should be mirrored (see screenshot).

The fun part is, when I do update the relationship manually (just flipping the dropdown for the "Party Role" selection back and forth) and save the contact, the Contact Responsible suddenly appears on the General tab. However, I do not want repeat this workaround for more than 1000 contacts.

This is quite important for us, since the "My Contacts" view apparently depends on that field on the General tab. Hence, if the Contact Responsible is not mirrored on the General Tab, I do not see the Contact in the "My Contacts" view.

Do you know how to mitigate this strange system behavior? A second migration with updating the data did not work either.

Thanks and best regards


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