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Former Member
Oct 22, 2007 at 08:58 PM

The all CUSTOMER_REL records are stoped because of one record



I am running CUSTOMER_REL to maintain the customer/sales representative relationship in CRM.

The problem is that in R/3 I have some relationships with sales representatives that are not active anymore, so when I downloaded HR to CRM, those sales representatives weren't create in CRM.

Now, when I run CUSTOMER_REL, the records that are related to old sales representatives get SYSFAIL in CRM inbound queue "A business partner cannot be determined for personnel number &1" and the other customer rel records are not processed. I need to delete the error inbound queue, in order to the following inbound queues get processed.

Is there any way to prevent the other queue of being stopped if a error of this kind happens for another record?

Note: my CUSTOMER_REL has block size 1.

Thanks a lot!

Susana Messias