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Former Member
Oct 20, 2007 at 06:29 PM

Modifying Service Order in Mobile Service

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Hi,

I am facing problem with regards to Authorization Management Tool.

In our scenario we want the facility for the Service Technician to

logon to the Mobile Service Application and modify the Service Orders downloaded

from CRM server. We have done the following settings

1) Implemented the Notes

Note 657434 - Additional AMT Roles for 4.0/5.

Note 379243 - Changing authorization with AMT has no effect in

application

2) Assigned all the following roles to a user

SAP_AMT_AUTHORIZATION_ADMINISTRATOR

SAP_AMT_USER

SAP_AMT_USER_ADMINISTRATOR

SAP_AMT_ROLE_ADMINISTRATOR

SAP_AMT_DISALED

3) Selected the Application MSV and given full rights to the user for

the role in UI rights assignment

SAP_AMT_AUTHORIZATION_ADMINISTRATOR

4) Enabled the authorization in the System Maintenance Tileset in the

Component Role Maintenance

5) Assigned the Subscriptions - Authorization, Authorizatrion1 and

Authorization2

6) Run Conntrans to download this data to the Mobile Client

Even after all this ,when we logon to the system, its not possible to

change the Service Order

Please suggest if we are missing something

Best Regards

Hemant G