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Former Member

What do we require to setup ERMS!!!!

Hi CRM Experts,

Can anyone please tell me What do we require to setup ERMS in SAP CRM.

eg: Any Component Integration

Points will be Rewarded

Thanks in Advance

Regards

Sree

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    Former Member
    Oct 19, 2007 at 08:26 AM

    Hi Sree,

    ERMS stands for Email Response Management System

    In this case you would require the following

    1. SAPConnect

    Also check http://help.sap.com/saphelp_crm50/helpdata/en/83/0a94734da3439fabcd079cee3f3c72/frameset.htm

    and SAP Note 925554 ERMS Documentation: SAP CRM 5.0

    and OSS Note 940882 (ERMS FAQ Note) contains two helpful PowerPoint presentations: ERMS Overview for Consultants, and ERMS How-to-Guide for consultants.

    Hope this would help.

    Regards,

    Rekha Dadwal

    <b>You gain a point for every point that you reward. So reward helpful answers generously</b>

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