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Former Member
Oct 18, 2007 at 02:55 PM

Trigger print action in ICWC, then display Smartform in PDF


Hi All,

We have the 'Print' action configured in CRM 5.0.

Upon triggering the 'Print' action in ICWC, I'd like the smartform be displayed in a new window in PDF format – allowing user to print/save the PDF.

Any idea how can this be done? Thanks