Time issues

[Former Member]

Hi folks,

We've correctly set the TIME_AGENT settings on a device and actually it seems that during the synchronization device gets the middleware time(date and time).. But, I am just wondering about time zones...

1) Initially I thought the middleware is sending the GMT/UTC +0 time to the client and the device then perform the necessary calculations to set the time in its time zone... but after that I saw the received time is not GMT/UTC +0, but -1.. strange enough..

2) One can set the Time Zone setting from the Mobile OS settings, however MI have Time Zone setting on the Settings page.. Do you know which is taken in precedence..? And mobile MI edition differs from the win32 MI edition in that the TimeZones for mobile are only three letter abbreviations.. And there is no CET (Central European Time) - do you know if MET (Middle European Time?!?) should be used, or different..?

Any clarifications, remarks regarding TimeAgent are more than welcome, points guaranteed )

Thanks in advance,

Regards,

Lalo Ivanov

[Former Member]

Hi Sivakumar,

Many thanks to your answer, I'll have to deploy the addon as well.

What I really did not understand is if the MI Time Zone setting is having higher priority than the Mobile OS Time Zone setting.. i.e. is used in the time picker modules in MAM for example.. What I observed is - for example for the time confirmations created in MAM the MI TimeZone setting is used, not the one specified in the OS..

Thanks again & Best regards,

Lalo

[Former Member]

Hello Lalo Ivanov

The time sent from the middleware to the client will always be GMT/UTC time only. The reason that you get a GMT-1 is because currently Day Light Saving Time is in effect and the GMT time that is sent to the client will not take the Day Light Saving Time differece into consideratoin. Solution for this is to deploy Timezone addon contained in note number 1020442 "Information on Timezone settings for MI PDA Client". With regard to your other query, the for all applications running on MI Client, the timezone set on the PDA only will be taken into account and the OS timezone. Ideally both of them should be the same. For the 3rd issue, where in only 3 alphabets are displayed on a PDA but on laptop client the actual name is displayed, for this also deploying the above addon will solve the problem. Once this addon is installed, both your problems should get resolved.

Hope this helps.

Best Regards

Sivakumar