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Former Member
Oct 12, 2016 at 08:16 PM

Why is the page count incorrect in the report header?

114 Views Last edit Aug 18, 2017 at 06:53 PM 2 rev


I have a report which is embedded in a aspx form and displayed using Crystal Reports Server 2013 OEM.

The aspx form has a search panel in which the user can enter criteria to refine the retrieved records.

I have the following problem:

When the user retrieves all the available records, the page count in the report header is correctly set (in the image you can see that it says "1 of 19", which is correct):

But if I run the report again to retrieve fewer records, the page count is not updated. It will still say "1 of 19" even though there is only 1 page in the report.

I have tested the same report in other versions of Crystal Server, like XI and 2008 and this does not happen.

Would anybody know why is this happening? Is there a way in which I can force the page count to reset? could this be related to the report session?

Thanks in advance,