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Former Member
Sep 19, 2017 at 08:01 PM

Could not open file. Reason: Access Denied


Attached the screenshot for your reference.

We are unable to open the reports that is created in BI Platform Support Tool. We are getting the message: "Could not open file. Reason: Acces Denied (path:htm\AlertSummary_2017.09.19_12.31.27.html, working dir C:\Program File\BISupport\bin")

We have verified the location and observed that we have the required rights to open the file.

Client Machine:
Windows 7 Enterprise
SAP BI Platform Support Tool 2.0.7

Server Machine:
Windows Server 2012 R2 Standard
SAP BO BI Platform 4.1 SP06

In Landscape Configuration we have configured our BI Server and Web Application Server

We have not installed SAP Host Agent and Tomcat JMX Configuration