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Former Member
Sep 19, 2017 at 08:01 PM

Could not open file. Reason: Access Denied

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Attached the screenshot for your reference.

We are unable to open the reports that is created in BI Platform Support Tool. We are getting the message: "Could not open file. Reason: Acces Denied (path:htm\AlertSummary_2017.09.19_12.31.27.html, working dir C:\Program File\BISupport\bin")

We have verified the location and observed that we have the required rights to open the file.

Client Machine:
Windows 7 Enterprise
SAP BI Platform Support Tool 2.0.7

Server Machine:
Windows Server 2012 R2 Standard
SAP BO BI Platform 4.1 SP06
Non-Clustered

In Landscape Configuration we have configured our BI Server and Web Application Server

We have not installed SAP Host Agent and Tomcat JMX Configuration