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Former Member
Oct 16, 2007 at 03:43 PM

Changing the Sender's Name of an Email Address

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Hello Experts

I am sending Emails from an Activity in the Interaction Center WinClient and is working good. The thing is that i don't want to display the name of the person that is sending the e-mail once the e-mail is sent.

For security reasons, i want to change the sender's name for a text.

For instance, if Jose Perez is sending the e-mail, i want change that for Solution Center. That way, when the customer receive the e-mail, he will see Solution Center and the e-mail address ('no-replay@xxx.com) of the sender.

Can anyone help me solve this issue?

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Thanks