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Oct 16, 2007 at 03:18 PM

ESS Bank Details - GB/UK

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We are on EP7/ECC6. When our UK users attempts to access their banking details, we are ecountering the following problems with the UK-specific bank service:

(1) we were getting a RFC dump error due to the "Bank Key" field (BNKL) during the method call to populate the search help (F4) for it. We could not find the problem here....no notes or anything on it...so we commented out the F4 search portion. That fixed it, but we still do not know why it hit a critical error like that. All I could find in notes were problems related to too many entries that would cause performance issues. Any ideas?

(2) once the user is on the bank detail screen, the drop-downs for the COUNTRY and for PAYMENT METHOD are both empty. In the backend, however, this is not the case in PA20/30. Why would these fail to populate?

Any help, ideas, etc? Thanks!