Link incidents / change requests to business process

[Former Member]

Hello,

SolMan 3.2 allowed you to link incidents & change requests to processes (from the solution's BPR), and this functionality still exists when a 3.2 release is upgraded to 4.0.

However, on a newly installed SolMan 4.0 this functionality is not available anymore - you can still enter a business process in the notification, but is stops there. We logged this as an OSS message, but get a reply back that this is no longer foreseen in 4.0 and that we have to create a development request. A bit hard to accept, since this link, especially for change requests, is one of our key reporting dimensions.

Anyone else out there struggling with the same issue?

Thanks

Wouter

[Former Member]

Thx for the input - I was afraid that that would be the answer. Is your custom table completely stand-alone, or does it refer in one way or another to the solution structure? We were thinking about adding a custom field with lookup functionality on the solution structure tables.

[Former Member]

Wouter,

We noticed the same and we have spoken a SolMan developer on SapAdmin Vegas 2006.

He told us, it is going to b e re-introduced in the future.

As a work-aorund we added a listbox on the ChangeRequest, linked with a z-table.

Primitive, but working.

regards

Steven.